Why buy refurbished?
Many people are put off by the ‘refurbished’ tag, but don’t be. It’s a blanket term that covers a lot of potential scenarios. All it really means is that the product cannot be sold as brand new. It may have been returned to store because the buyer changed their mind, or saw it cheaper elsewhere. It may have been returned as it was undelivered, or the packaging was damaged. Or it may have been returned due to a minor fault.
All of the products we sell will have undergone a stringent test procedure, had any defects resolved and relevant software updates installed, then reset to factory defaults before being cleaned and packaged. We will re-use the original packaging where we can, but if that’s not possible then the product will be securely packed, usually in custom-built boxes.
Also called New-other, these products are typically unused ex-display items, or items that have been returned to store within the 30-day change of mind period. They will be supplied with all of the accessories and in the original retail packaging. The packaging may have some sticky tape damage. 1-year warranty.
Refurbished Grade A
One step down from our Open-box grade, these products are typically ex-display items, or items that have been returned to store within the 30-day change of mind period. Some items may have minor marks, consistent with light usage and handling. They may be missing some of the accessories, but this will be clearly detailed, and they may no longer be the original retail packaging, or the packaging may have some sticky tape damage. 1-year warranty.
Refurbished Grade B
Our Grade B items will have some noticeable cosmetic marks as detailed, but will be in perfect working order. Likely to be missing some of the accessories, but this will be detailed. May no longer be in the original packaging. 1-year warranty.