Covid-19

Updated 14th May

 

Great news! We are now back to shipping orders as normal. As per the 24th March update, there may still be delays in shipping from time to time, so please keep up to date with the tracking info supplied.

 

 

Updated 23rd April

 

We've taken the decision to suspend shipping of orders for the time being to allow time for stock to be replenished.

Don't worry, we'll be back online shortly!

In the meantime, we've allocated our computer resources to helping find a cure for Covid-19 with the Folding@Home project. If you wish to join us, download the software and join team ID: 262756

Stay safe!

 

Updated 24th March

 

As an on-line only retailer, we are still operating at this time and will continue to ship orders as normal.

Like everyone, we’ve been busy gathering as much information as possible during the current outbreak of Covid-19 and how best to protect our customers, colleagues and loved ones.

All of our couriers have now switched to non-contact deliveries. After knocking, they will step away to a safe distance and leave the parcel on your doorstep awaiting answer - there will be no need to sign the hand scanner. You can also of course ask them to leave the parcel in a safe place, or arrange to collect it from your local service point or depot if that is more convenient for you.

There will undoubtedly be an impact on our operation and delays may creep in meaning that we miss your promised dispatch time, so please bear with us.

We would also like to take this opportunity to thank all of our customers for supporting an independent business in this difficult time.

Please see the official Government website for further information:

https://www.gov.uk/coronavirus

Please do contact us if you have any queries via our live chat, or email us at support@techedgeuk.co.uk