Covid-19

Updated 6th January

Following on from the government's decision to introduce another national lockdown, our premises are once again closed to the general public. The health and safety of our customers, colleagues and the communities we serve is of the utmost importance.

We are still open online and delivering! Due to high customer demand and an extremely congested courier network our delivery lead times may be longer than usual.

As and when the national lockdown restrictions are lifted our premises will re-open. The safety of our customers, staff and communities we serve are of the utmost importance.

 

 

 

Updated 14th May

 

Great news! We are now back to trading as normal and our premises are open for collection only. As per the 24th March update, there may still be delays in shipping from time to time, so please keep up to date with the tracking info supplied.

 

 

Updated 23rd April

 

We've taken the decision to suspend operations for the time being to allow time for stock to be replenished.

Don't worry, we'll be back shortly!

In the meantime, we've allocated our computer resources to helping find a cure for Covid-19 with the Folding@Home project. If you wish to join us, download the software and join team ID: 262756

Stay safe!

 

Updated 24th March

 

We are still operating at this time, albeit online only and will continue to ship orders as normal.

Like everyone, we’ve been busy gathering as much information as possible during the current outbreak of Covid-19 and how best to protect our customers, colleagues and loved ones.

All of our couriers have now switched to non-contact deliveries. After knocking, they will step away to a safe distance and leave the parcel on your doorstep awaiting answer - there will be no need to sign the hand scanner. You can also of course ask them to leave the parcel in a safe place, or arrange to collect it from your local service point or depot if that is more convenient for you.

There will undoubtedly be an impact on our operation and delays may creep in meaning that we miss your promised dispatch time, so please bear with us.

We would also like to take this opportunity to thank all of our customers for supporting an independent business in this difficult time.

Please see the official Government website for further information:

https://www.gov.uk/coronavirus

Please do contact us if you have any queries via our live chat, or email us at support@techedgeuk.co.uk